Help Centre

Everything you need to know about using ComplianceAgent UK

Quick Start Guide

1

Sign In

Click "Sign in with Microsoft" or "Sign in with Google" on the login page. We only ask for read-only access.

2

Run a Scan

Click the blue "Run Scan" button. We'll check your emails and files for compliance risks. Takes about 30 seconds.

3

Review Results

See your compliance score (0โ€“100), view any issues found, and check your UK GDPR / NIS2 / DORA status.

4

Take Action

Download your PDF report, fix any issues, then run another scan to see your score improve.

Understanding Your Dashboard

Compliance Score (0โ€“100)

Your overall compliance health. 80+ is good, 60โ€“79 needs attention, below 60 means urgent action required. The score is calculated from three categories: PII Protection, Phishing Risk, and Data Handling.

Findings

Specific issues we found in your emails or files. Each finding has a severity level:

Critical โ€” fix immediately High โ€” fix this week Medium โ€” plan to fix Low โ€” nice to fix

Compliance Status Badges

Shows whether you're currently meeting the requirements for each regulation:

  • UK GDPR โ€” Data protection (applies to all UK businesses handling personal data)
  • NIS2 โ€” Network and information security (EU directive, relevant to UK firms operating in EU)
  • DORA โ€” Digital operational resilience (applies to financial services firms)

PDF Report

Click "Download Report" to get a professional PDF document you can share with your team, auditors, or clients. It includes your score, all findings, and step-by-step remediation advice.

Plans & Pricing

Starter — Free

1 scan/month, 1 user. No credit card needed. Try the service and see your compliance score.

Solo — £15/month

15 scans/month, 1 user. PDF reports and score history. 7-day free trial.

Most Popular

Pro — £39/month

50 scans/month, up to 5 users, PDF reports, score history. 7-day free trial.

Business — £89/month

150 scans/month, up to 15 users, auto-scans, attestation letters, priority support. 7-day free trial.

Enterprise Unlimited scans & users, dedicated support, custom SLA.
Contact Us

All paid plans require a card upfront for the 7-day trial. You won’t be charged until the trial ends. Cancel anytime.

Frequently Asked Questions

Yes, but only in read-only mode. We scan the content of your recent emails and cloud storage files to detect compliance risks (like personal data being shared insecurely). We never send, delete, edit, or share any of your data. All access tokens are encrypted at rest.

A scan checks your emails and files for things like: personal data (names, addresses, bank details) being sent without protection, phishing attempts, and risky data handling practices. Our AI agents check against UK GDPR, NIS2, and DORA regulations and give you a score out of 100.

UK GDPR is the UK's data protection law โ€” if you handle customer personal data (and you almost certainly do), this applies to you. Fines can be up to ยฃ8,700,000.

NIS2 is the EU's network security directive. If your business operates in the EU or has EU customers, it's relevant.

DORA is for financial services firms โ€” banks, insurers, fintechs, and their IT suppliers.

Look at your findings table on the dashboard. Each finding has a remediation action โ€” a specific step you can take to fix the issue. Start with Critical and High severity findings first. After fixing them, run another scan to see your improved score.

You can upgrade or downgrade your plan at any time from the dashboard. To manage your subscription (update payment method, cancel, view invoices), click the "Manage Subscription" button in the billing section. You can cancel anytime โ€” no questions asked.

Scroll down to the "Team" section on your dashboard. Click "Create Team" to set up your team, then use "Invite" to send an invite code to a colleague's email address. They can sign in and use the invite code to join. Team size limits depend on your plan (Starter: 1, Solo: 1, Pro: 5, Business: 15).

Yes. Under GDPR Article 17 (right to erasure), you can permanently delete your account and all associated data at any time. This removes your profile, scan history, findings, scores, and encrypted tokens. This action is irreversible. Contact support or use the delete account option.

An attestation letter is an official PDF document (available on the Business plan) that confirms your compliance status. You can share it with clients, partners, or auditors as evidence that your organisation has been assessed for UK GDPR, NIS2, and DORA compliance.

Still need help?

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