Frequently Asked Questions

Everything you need to know about ComplianceAgent UK.

Security & Trust

Yes. We use official OAuth from Microsoft and Google — we never see your password. Our access is read-only. We can never send, edit, or delete anything. Revoke access anytime from your account settings. Learn more.

No. We scan content during a scan run and store only results — your score and finding summaries. We do not store full email or file content.

How It Works

Typically minutes (varies by mailbox and files scanned). You get a score and findings when the scan completes.

Recent emails and files you've connected (depending on provider and plan). We look for exposed personal data (NI numbers, bank details, addresses), phishing signals, and risky sharing settings, then map findings to UK GDPR/NIS2/DORA.

UK GDPR, NIS2 (cybersecurity), and DORA (financial services). Every finding is linked to the specific article that applies.

None. If you can sign into your email, you can use ComplianceAgent. Everything is in plain English with click-by-click instructions.

Pricing & Plans

Trials, the free Starter cap, and how upgrades work. Full plan comparison is on Pricing.

Yes. Starter includes 1 free scan (one-time, sample scope up to 50 emails and 30 files), no credit card. Upgrade anytime for more scans, automated monitoring, and team features. See all plans.

Yes. All paid plans come with a 7-day free trial. Cancel before the trial ends and you won't be charged. After that, you can cancel from your dashboard at any time — no contracts, no exit fees.

The free Starter scan is a one-time run capped at up to 50 emails and 30 files so you can see real results without a card on file. Paid plans increase scan frequency, history, and team features; exact accessible coverage still depends on the plan, provider scopes, and tenant permissions. How scoring and scope work.

MSP Partners

Run a demo scan for any client's industry. Show them the posture score and risk exposure. Use the auto-generated project proposal to scope and quote remediation work. Then bill for the ongoing service you deliver — the current published partner model is £79/month base + £15 per monitored client/month, final terms are confirmed in writing, and you set your own client price. See MSP Partner Programme.

Still have questions?

We're happy to help. Get in touch and we'll reply as quickly as we can. Business plans get priority responses.

hello@complianceagent.uk